Apply for a passport

What you'll usually need

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• Your full (long) birth certificate
• Your national ID card. A child under 16 uses the birth certificate and a parent's or guardian's ID
• For a child under 5: two passport-size photos, 3.5 cm by 4.5 cm
• Your old passport, if you have one
• A marriage certificate or divorce order, if your name has changed
• Your citizenship certificate, if you became a citizen by registration
• A police report, if your old passport was lost or stolen

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Steps

1. Go to the official booking site, civilregistry.gov.zw. Choose a passport office, fill in the form and book a time. Pay the fee through the site's approved online payment methods. If you can't pay by card, ask your passport office how to pay before you go.
2. On the day, bring your original documents. Staff take fingerprints and photos at the office, so everyone applying must go in person. For a child under 5, also bring two passport-size photos.
3. For a child under 18, a parent or guardian signs the application.
4. Collect the passport in person with your ID and proof of payment. Someone else can only collect it if they have a notarised letter of authority and their own ID.

Good to know

• You can choose the ordinary service or a faster emergency service, which costs more. Check the current fees on the booking site.
• The booking site lists the passport offices that take appointments, including Harare, Bulawayo and several provincial towns.
• Living abroad? The Zimbabwe consulate in Johannesburg takes e-passport applications. Elsewhere, ask the nearest Zimbabwe embassy how it handles passports.