Bulawayo: pay water bills and report problems
The City of Bulawayo is in charge of water, sewers and rates in Bulawayo. Its call centre takes questions, fault reports and bill queries.
Handled byCity of BulawayoOfficial address: citybyo.co.zw
Steps
- Phone the call centre on Call (0292) 71290, or on the Econet toll-free line Call 08080081. You can also send a WhatsApp message to
WhatsApp +263 774 668 432 or an email to Email callcentre@citybyo.co.zw. - Pay your bill only through the payment options listed on the council's website.
- Report burst pipes and leaks to the call centre, and keep the reference number.
Good to know
- If the council's website is slow to load, try again or use the call centre.
Watch out
Pay only into the accounts and payment codes listed on the council's own website. Ignore payment details sent to you by message or posted on social media.